Privacy Policy

1. INTRODUCTION

Thank you for choosing us.

This document, i.e., Privacy Policy ("Policy") contains the manner and details in which Fitpalate Hospitality Pvt Ltd that owns and controls the brands known as 'BaésicFit’, ("we","us","our") collects and processes the data that you, the user ("user","you","your") of this platform ("Platform") provide to us. Fitpalate Hospitality Pvt Ltd is a limited liability partnership incorporated under the Limited Liabilities Partnership Act, 2008 in India and having its registered office at 410 Siddeshwar Building, C-Wing, 11, Lt Dilip Gupte Marg, Near City Light Cinema, Mahim, Mumbai, Maharashtra 400016.

We may change the terms of this Policy from time to time. Please check this page regularly for updates. In the event that there are material changes to the Policy, we may send you additional notice by way of an e-mail or a notification on the Platform.

While we aim to be completely transparent in the manner we choose to protect your privacy, you may not agree with the terms of this Policy. Should this be the case, please remember it is your choice whether you wish to continue using our Services and Platform.

This Policy and the Terms of Use are to be read in consonance and form part of a single understanding. Any capitalised terms not defined herein shall be interpreted to mean as defined in the Terms of Use.

2. INFORMATION THAT WE COLLECT FROM YOU ON THE WEBSITE

Type of user data

Name
Phone Number
E-mail ID
Address
Age
Physical Health Information

Purpose for collecting and processing this data For delivery of your meal.

When do we collect this data?
We ask you for this information when you –
(1) Subscribe to any of our packages or plans for availing our services on BaésicFit
(2) At the “checkout” stage from where you proceed to pay for your order on BaésicFit.

Payment Information

We do not collect or store your payment information. In the event you choose to "save card details for future transactions", our payment gateway may collect and store your payment information.

The above list of data being collected is a non-exhaustive list and we may require you to share further information from time to time for which we will notify you.

3. INFORMATION THAT IS GENERATED BY YOU WHILE USING THE WEBSITE

Type of usage data

Data and inferred data about how you interact with the Platform including but not limited to the products you show interest in, your search queries, the text and content you input on the Platform, the location from where you access the Platform.

Purpose for collecting and processing this data

Legitimate interests in relation to inferences about your interests which we use in our business to tailor and improve the Services. Where cookies are used for such processing (as explained below), we obtain prior consent where required under applicable laws.

When do we collect this data?

The information related to your usage of the Platform is collected automatically and in a dynamic manner as and when you use the Platform.

4. TECHNICAL INFORMATION COLLECTED BY US THROUGH YOUR USE OF THE WEBSITE

Type of data

Information about the types of devices you are using such as unique device IDs, network connection type; provider, network and device performance browser type; information enabling digital rights management; operating system, and the version of the Platform.

Purpose for collecting and processing this data

Legitimate interests in managing and improving our Services, the Platform and protecting our content.

When do we collect this data?

Technical information is collected automatically and in a dynamic manner as and when you use the Platform.

5. WHY WE COLLECT AND PROCESS PERSONAL DATA AND HOW WE USE IT

To fulfil buying and selling requests on the Platform.

To enable our nutritionists to communicate with you and send a personalised diet plan.

To conduct business planning and forecasting.

To enable us to diagnose and identify any technical advancements or troubleshoot issues.

For marketing and advertising purposes.

To answer your questions or requests for information or handle your complaints.

To ensure that content provided regarding our Services is presented in the most effective manner for you and for your computer or other devices.

To notify you about updates or changes to our Services or Platform features and content.

To provide you with promotional communications, to the extent that you have provided consent to receive such communications under applicable law.

To comply with legal obligations and requests by law enforcement.

To establish, exercise, or defend legal claims.

Inferences drawn from your browsing patterns help us understand your preferences better, thereby allowing us to offer a more focused range of products and optimise our Services.

Inferences drawn from how you interact with the Platform allow us to constantly identify what we could do better to help our users.

To detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Fitpalate Hospitality Pvt Ltd.

6. ANALYTICS TECHNOLOGIES

Tracking Technologies